Welcome to The Ever Garden Store! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, theevergarden.com.
1. Information We Collect
We collect various types of information to provide and improve our services to you. The types of data we collect include:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information (e.g., credit card details).
- Account Information: Username, password, and other details you provide when creating an account.
- Order Information: Details of the products you purchase, order history, and preferences.
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and search queries.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including payment processing and shipping.
- Customer Support: To respond to your inquiries and provide assistance when needed.
- Account Management: To manage your account, including order tracking and history.
- Improvement of Services: To analyze website usage and improve our products and services.
- Marketing: To send you promotional materials and updates about our products, with your consent.
3. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering products.
- Legal Requirements: When required by law or to protect our rights, we may disclose your information to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Storage and Security
We take the security of your data seriously. Your information is stored on secure servers, and we implement industry-standard encryption and security measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at [email protected].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 3429 Rocky Road, Philadelphia, US 19115
Thank you for trusting The Ever Garden Store with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.